New Astronaut – Alex Hann, Customer Support Specialist

We’ve had a few new team members here at Launch over the last month, today we’re interviewing Alex Hann, our new Customer Support Specialist.

Alex, tell us a bit about your role…

I’m a Customer Support Specialist, helping our customers get the help that they need when they need it. I’m also involved in building the apps which gives me a good grounding when it comes to supporting them.

I know you’ve been here for about a month now, so far, what’s your favorite thing about working here?

The atmosphere of the office is great which really lends itself to handling calls and tasks efficiently. I also enjoy how varied my work can be, leading to a lot of exciting opportunities that you just don’t get in other industries.

Now a bit about you, what did you want to be when you were growing up?

A professional footballer! Or a famous drummer in a rock band.

Wow, cool, ok so what’s your big passions in life, what makes you tick?

Music is a big part of my life, along with gaming and technology in general. I’m also an avid Yeovil Town FC supporter, going to my first game at 6 weeks old!

And I know you’re really busy, but before you go. if you had to sum up Launch in 1 word, what would it be?


Well there you have it, Alex Hann everybody!


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